How do I chat with Ubisoft support?

How do I chat with Ubisoft support?

To start a live chat for an existing case:

  1. Navigate to and login if prompted.
  2. Click on your Case Number.
  3. Add any new details or attach any new attachments you have.
  4. Click on the Continue As Chat button.

How do you reply to Ubisoft support?

I am sorry about the problem you are experiencing with Trials Frontier, hopefully we will be able to resolve this soon. If there is anything else I can do for you, please let me know as I will be more than happy to assist. Thank you for your patience and understanding.

How do you open a support case with Ubisoft?

Please sign in to your Ubisoft account to contact support or open a support case.

How long does it take Ubisoft support to respond?

It normally takes 48 hours for a response, but this can be longer during busy periods.

How do I report a cheater on Siege?

Report a player in-game

  1. During a game open the scoreboard.
  2. Select the player that you would like to report.
  3. Choose Report.
  4. Choose Report Cheating or Report Griefing.

Can you call Ubisoft?

You can contact Ubisoft via their toll-free customer phone number at 919-460-9778. Through this line, you can address issues like missing items, account recovery, charge disputes, game and server problems, appealing a ban, giving feedback, and more. Stop wasting time waiting for a real human to answer the phone.

How do I submit an email case to Ubisoft?

Open a support case or select an existing case from the Your open cases section of Ubisoft Help. Select the + Add files button. Choose the files you want to submit. Select Submit My Case or Submit Attachments.

How do I check my case on Ubisoft?

The most up to date information on your order can be found on the Ubisoft Store order history page . The latest tracking information will be in the tracking information emailed out to you.

How do you send cheating clips to Ubisoft?

To report a player that you think may be cheating, please visit and file a Cheater Report. Be sure to include their Username, Time of Occurrence, and as much information as possible about what happened. The team will investigate from there. Thank you!

Is Ubisoft doing anything about cheaters?

Total Cheating Bans On average, we ban over 10,000 players for cheating each month. We’ve banned over 100,000 cheaters since January 2021.

How do I report someone to Ubisoft?

Report a player in-game • Open the game menu. Select the Social tab, then Players List. Choose Recent, then select the player you would like to report. Choose Report Player.

How do I contact Rainbow Games customer service?

CONTACT US e-mail:

How can I get unbanned from siege?

Rainbow Six: Siege—How To Get Unbanned in Three Steps

  1. Go to your DoNotPay account and choose Unban Gaming Account.
  2. Reply to a few questions regarding the service you are trying to recover: …
  3. Share with us any concerns that you have about being discriminated against based on your race, religion, gender, or any other reason.

Does Rainbow Six siege have Crossplay?

Thankfully for players, Siege will support crossplay and cross-progression, though those features won’t appear until later this year. The Siege developers confirmed both features are planned to be released in season four since the team needed more time to implement them.

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