How do I find out what email I used for Ubisoft?

How do I find out what email I used for Ubisoft?

When you sign up to Uplay you should receive an email from the account AccountSupport@ubi.com. So one way you could check which of your email accounts is registered to a Uplay account would be to look for that email.

How do I change my Uplay email without verification?

​​​​​​• Go to the Account Information page. ​​​​​​• Sign in with your Ubisoft account if you are not signed in automatically. ​​​​​​• Choose Edit in the Private information section. Select Change next to your email address.

How do I recover my Ubisoft account number?

Go to the Security tab of the Account Management page. Scroll down to the 2-Step verification section. Select Add next to the Recovery phone number panel. Enter your phone number and choose Add.

How do I reset my Ubisoft email?

​​​​​​• Choose Edit in the Private information section. Select Change next to your email address. Select the link in the email you have just been sent. Enter your new email address in the pop-up.

How do I reactivate my Ubisoft account?

You can reactivate your Ubisoft account at any time before the 30-day period is up by visiting the Ubisoft Account Management website. Once 30 days has passed, we will no longer have records of the Ubisoft account in our system.

How do I contact Ubisoft support?

You can contact Ubisoft via their toll-free customer phone number at 919-460-9778. Through this line, you can address issues like missing items, account recovery, charge disputes, game and server problems, appealing a ban, giving feedback, and more. Stop wasting time waiting for a real human to answer the phone.

Can you merge two Uplay accounts?

We currently do not support the ability to merge Ubisoft accounts. However, under certain circumstances, we may be able to transfer your game to your other Ubisoft account.

Did Ubisoft get hacked?

French video game company Ubisoft on Friday confirmed it was a victim of a “cyber security incident,” causing temporary disruptions to its games, systems, and services.

What is Ubisofts email?

AccountSupport@ubi.com is our account support mailing email. Please send us a direct message with your account username and email address. We’d be happy to look into this further.

Why am I not getting my verification email from Ubisoft?

If you cannot find this email, we recommend checking your SPAM/Junk folder. If you have enabled the feature on your mobile device, you can also request a text message with a recovery code. Google Authenticator has been used as an example.

Why can’t my phone number be associated with my Ubisoft account?

If a phone number is considered as suspicious based on this review, it will not be possible to associate it with your account. This means that you will not receive text messages from us on that phone number. If this happens, try to add the phone number again at a later time, or use a different phone number.

Where do I find my 2-step verification code Ubisoft?

Navigate to the Security page. Click Activate in the 2-Step verification section. Select the Email option and click Choose. This step will prompt the delivery of an email to the address associated with your Ubisoft account, and within this email there, will be a verification code that you’ll need to continue.

Can Ubisoft delete your account?

Please be reassured that Ubisoft does not automatically close inactive accounts. However, per our Terms of Use, in rare instances we can take action to comply with some local data protection legislation. This is only if we have strong reasons to believe that the account in question will remain unused.

How do you reset Ubisoft?

To reset the game data:

  1. At the opening menu, choose Options menu.
  2. When in the Options menu, choose Game Settings.
  3. In the Game Settings screen you will see an option to Reset Save Data at the bottom of the screen.

How do I unlink my Ubisoft account from Xbox?

To unlink your accounts: • Head to the Account Information webpage. Scroll down to the Linked accounts section. Locate the platform you would like to disconnect, and select Unlink. Follow the on-screen instructions.

Why does Ubisoft delete inactive accounts?

A Ubisoft representative said it deletes inactive accounts according to its interpretation of article 5.1e of the European Union’s GDPR law, which concerns how long companies should hold onto users’ personal data.

How do I Unsuspend my Ubisoft account?

When you request account closure, we will send an email containing a Cancel Account Closure link to the address associated with your account, in case you change your mind. Clicking the link will restore your account and allow you to log back in!

Why can’t I log into my Ubisoft account?

Test your log in on a different network (such as, another Wi-Fi network or via mobile data). Install the latest version of the Ubisoft Connect Desktop App. Start the Desktop App with admin rights. Make sure that the Ubisoft Connect is not set to offline mode.

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